Network Status

We monitor our network constantly and post status updates here.

Service Interruptions

Resolved Our network is fully operational. There are no issues to address at this time.

08:55 | 29 March 2023

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Submit a ticket

It’s very rare that we have any issues on our network or with connectivity, but it can happen. If you’re experiencing anything less than 100% Clear Access speeds, complete the form and let us know we need to sort it out.


When you receive any automatic response e-mails from our ticketing system; please reply directly to these e-mails and do not create new e-mails, as new e-mails will create a new tickets. Please also ensure that you receive a unique reference number for each request so that we can properly track and deal with your requests in a timely manner.